Privacy Policy for Lawson & Sons Office Solutions
Lawson & Sons Office Solutions is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share information about you when you use our site.
Information We Collect
We collect information in the following ways:
- Information You Provide to Us: We collect information you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, contact us for support, or participate in surveys or promotions. This information may include your name, mailing address, email address, phone number, company name, job title, purchase history, and any other information you choose to provide.
- Information We Collect Automatically: When you use our site, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We collect this information using cookies, web beacons, and other tracking technologies.
- Information We Collect from Other Sources: We may also receive information about you from other sources, such as third-party marketing partners, data analytics providers, and public databases.
How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving Our Services: To operate, maintain, and improve our site and services, including providing customer support, processing transactions, and fulfilling orders.
- Personalizing Your Experience: To personalize your experience on our site, such as displaying content and product recommendations tailored to your interests.
- Communicating with You: To communicate with you about your account, orders, and other inquiries. We may also send you marketing communications, such as newsletters and promotional offers, where permitted by applicable law. You can opt-out of receiving marketing communications at any time.
- Analytics and Research: To analyze trends, track user behavior, and conduct research to improve our products and services.
- Security and Fraud Prevention: To protect the security and integrity of our site and services, and to prevent fraud and other illegal activities.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analytics, email marketing, and customer support. These service providers are contractually obligated to protect your information and only use it for the purposes for which we disclose it to them.
- Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose information to legal authorities if required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or other corporate transaction, your information may be transferred to the acquiring entity.
International Transfers of Data
As Lawson & Sons Office Solutions is located in Australia, your information may be transferred to and processed in Australia. Data protection laws in Australia may differ from those of your country of residence. By using our site, you consent to the transfer of your information to Australia. We take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable law, including using standard contractual clauses approved by the European Commission where required.
Your Rights
You have certain rights regarding your personal information, including the right to:
- Access: Request access to your personal information.
- Rectification: Request that we correct inaccurate or incomplete personal information.
- Erasure: Request that we erase your personal information, subject to certain exceptions.
- Restriction of Processing: Request that we restrict the processing of your personal information.
- Data Portability: Request that we provide you with a copy of your personal information in a structured, machine-readable format.
- Object: Object to the processing of your personal information, including for marketing purposes.
- Withdraw Consent: Withdraw your consent to the processing of your personal information, where we are relying on your consent as the legal basis for processing.
- Complaint: Lodge a complaint with a data protection authority.
To exercise these rights, please contact us at the address provided below.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address provided below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site and update the "Last Updated" date above. Your continued use of our site after the posting of any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Lawson & Sons Office Solutions 14 Flinders Lane, Level 3, Melbourne, Victoria, 3000 Australia